The Computer Experts
2124 Meadow Lane
Wilmington, DE 19810
ph: 302-475-3490
$25 for the House Call + Service time at $45/hr. We get calls every day about folks who lost their email connection. Their wireless was not working. They were concerned about a change in behavior that suggested a virus. The PC had slowed down to an unusable level. Their printer wasn't printing. Their sound had stopped. This is our most common call, and we will talk to you and determine the extent of the problem before giving you an estimate of the cost of repair before charging anything. There is no question we are less expensive than the national services, and we consistantly fix problems where they have failed. Call or email us!
$ 30 - $ 50 Price varies depending upon the nature of the overall PC infection. We follow the trends and know what's hot out there, and we have the tools to get you clean and safe. We know where to look and where they hide these insidious programs.
$ 45 (+ $25 "House Call" charge if a house-call is needed). Remote connection will save the house-call charge. Includes removal of unnecessary background programs, cleaning of unnecessary files, drive space recovery, registry optimization, RAM and Hard Drive evaluation, and occasionally a RAM upgrade (cost of RAM memory extra).
$ 50 - $100 plus new hard drive cost. You can't start-up, you can't run Windows. You can't view your files and don't know if they are lost. Commonly the problem is hard drive failure or corruption. In most cases we can recover your valuable files, reinstall Windows and repair the corruptions and get you back up and running. If your hard drive has failed, we will have your hard drive removed and evaluated (and backed-up if possible) and you will be quoted an estimate for recovery if the drive is recoverable.
$40 - $60 Examples: Graphics adapter (video card), internal disk drive, CD/DVD drive, RAM memory expansion (not including chip cost), network adapter, wireless setup, wireless printing. We will recommend and arrange for hardware purchases at a fraction of the cost from retail outlets. (Does not include the cost of the hardware)
$30 - $60 We have recently expanded to support Mac OS X PCs. Our support services are growing and we have had 100% success on resolving problems (such as wireless connectivity and help for the user familiar with Windows) since adding this service. ALSO, assistance for new Mac users not familiar with them.
$30 - $60 Depending on the amount of data to backup, Arden Home Computer can make CD or DVD back-ups of all of your documents. We can also recommend low cost external drives (USB) for you to manage in the future for your own regular back-up.
$45/hour Our customers have a wide range of needs. Some would like to know more about Excel. Some want to understand how to back-up files... how to create disks. Some want to make DVDs from their VHS videos. Mac users want to know how to get their familiar AOL on their new machine. The list is endless. Give us a call and we'll discuss your needs with no pressure and no obligation.
2124 Meadow Lane
Wilmington, DE 19810
ph: 302-475-3490